Is Cashback Safe To Use?

Tommy Buckley

13.10.23

3 minute read

There are lots of ways to earn cashback these days, whether it’s shopping through a cashback website or getting cash rewards for using a credit card. But before you use any of these services to earn cashback, you need to check out the small print and make sure your details and money are safe.

In this guide, we’ll be putting Cashback.co.uk under the microscope. This popular platform offers cashback in exchange for completing tasks, such as filling out surveys or signing up for free trials of products.

But the big question you might have is - is Cashback legit and safe to use? Find out all the essential information you need to know here in this guide.

What is Cashback.co.uk? An overview

Cashback is a website and platform which offers users cashback in exchange for completing ‘tasks’ These tasks range from entering competitions and completing surveys through to signing up for free trials of products and other online tasks.

You can join for free, and at the moment Cashback is offering a free £5 welcome bonus.¹

So, how does it work? Once you’ve signed up, you’ll be able to choose from a number of available tasks. You’ll be given instructions on what to do. Accept and complete a task and it’ll turn amber on your account, indicating that it has tracked. Within 15 days, it’ll turn green.

There are 15 levels to complete, and once you’ve completed all your tasks you’ll receive your earned cashback via PayPal or by bank transfer.

Cashback.co.uk says that the average member earns just over £150 after completing all tasks.¹ Although this amount can be lower or higher, depending on the tasks you choose, which are available and how many you’re able to successfully complete.

Who owns Cashback?

Cashback.co.uk is owned and run by a company called Submission Technology Ltd. Its registered address with Companies House in the UK is 3-4 Bower Terrace, Tonbridge Road, Maidstone, Kent ME16 8RY. ²

The company specialises in lead generation activities, and claims to be “the agency of choice for over 300 advertisers, providing over 2.5m leads a month across UK, AU and US.”³

Is Cashback legit?

It’s important to check out the terms and conditions carefully before signing up with any website or platform, especially if you’re handing over your details.

But on the face of it, Cashback.co.uk does seem to be a legitimate website. It has a valid HTTPS certificate, which means that it ensures an encrypted connection when you provide any data.

It claims to only work with trusted brands, which includes the likes of Experian, MoneySupermarket, Readly, Nielsen, Smol and LifePoints.¹

The company also has a rating of ‘Excellent’ over on review site TrustPilot. It has a score of 4.4 out of 5 from 935 reviews.⁴

What’s more, Cashback.co.uk also earned an award recently. It won Highly Commended in the Cashback Site of the Year category at the Moneyfacts Consumer Awards 2023.⁵Moneyfacts is a trusted financial information company based in the UK.

However, you should also be aware that not all customers are fully satisfied with the service they’ve received from Moneyfacts. Some of the more negative 1-star reviews on TrustPilot mention problems with getting paid and being prompted to sign up for third-party gambling sites. An article on Medium.com mentions similar issues, saying:

“Many users report that when they attempt to withdraw their earnings, their accounts are suddenly frozen, and they are asked to provide a plethora of personal information, including selfies and ID documents, before being allowed to withdraw their earnings.” ⁶

So, is Cashback.co.uk safe to use?

Cashback does seem to be a safe and legitimate site, but you should use it with caution. If you’re not comfortable giving away personal data to the site, or to its third-party brands, you should steer clear.

The nature of many of the tasks requires you to fill in surveys or complete sign-up forms, which involves providing lots of personal information. If you’re not sure how this is being used, it’s probably best to avoid the site.

But if you understand the risks involved and you’re happy to proceed, Cashback.co.uk could be a good way to earn a little spending money.

How to contact Cashback if you have issues or concerns

Have a question about how Cashback works? Whether you want to know more about security or have a problem withdrawing your earnings, you can contact the Cashback customer service team. Here’s how to do it:

Email members@cashback.co.uk
Login to your account and go to the Help Desk to log a ticket.

Weighing up all of your options? Make sure to check the Wise multi-currency account.

It’s a convenient, low cost way to send, spend and receive money in 40+ currencies. But Wise also gives you something back - simply turn on Wise Interest and you can get a 4.70% variable rate on your GBP balance. Your money is invested in an interest-earning fund that holds assets guaranteed by the government.

Capital at risk. Current rates do not guarantee future growth.

Variable rate is based on 7 day performance as of 10 Aug 2023. This fund has returned an 0.93% annual average over the last 5 years, excluding Wise and fund manager fees. See full 5 year past performance of funds.

After reading this guide, you should have a better idea of what Cashback is and how it works. And crucially, whether it’s legit and safe to use.

It’s up to you to make up your mind on that point, as it all depends on how comfortable you are in handing over your personal details to earn cashback. Just be cautious, as you would when using any online service or signing up to any other website.

Sources used:

Sources last checked on date: 11-Sep-2023

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