Enter how much you're transferring and where to. You can send to your own account abroad or another person or business.
Pay TransferWise in your local currency. Use your debit card, just like shopping online, or make a normal bank transfer.
TransferWise converts your money at the mid-market rate and matches you with people sending in the other direction. That's why it costs so little.
The converted money is sent to the target bank account. Everyone gets notified by email, so you always know where the money is.
Protecting your data and financial details is very important to TransferWise Limited (“TransferWise”, “us” or “we”).
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by TransferWise. By using TransferWise’s services you are accepting and consenting to the practices described in this policy.
We may collect and process the following data about you:
We will hold the above information for as long as is necessary in order to provide you with the TransferWise service, deal with any specific issues that you may raise or otherwise as is required by law or any relevant regulatory body.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and does not identify any individual.
The data we collect from you is stored in the UK but may be transferred to and stored at a destination outside of the European Economic Area (“EEA”). It may also be processed by staff operating outside of the EEA. By submitting your personal data, you agree to this transfer, storing and processing.
Your passwords are stored on TransferWise servers in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so. We do disclose your first name and the first letter of your last name to other members, who are transacting with you.
Sensitive information between your browser and the TransferWise.com website is transferred in encrypted form using Transport Layer Security (TLS). When transmitting sensitive information, you should always make sure that your browser can validate the TransferWise.com certificate.
It is your responsibility to keep your password secure. Unfortunately, the transmission of information via the internet is not completely secure. Although TransferWise will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.
We use information held about you in the following ways:
We may disclose your personal information to any member of our group.
We may share your personal information to selected third parties including:
We may disclose your personal information to third parties:
You have the right to ask us not to process your personal data for marketing purposes by contacting us at firstname.lastname@example.org.
The Data Protection Act 1998 gives you the right to access information held about you by submitting a request in accordance with the act and is subject to a £10 administrative fee. All such requests should be sent to email@example.com.
Other than for our everyday business purposes, we will not share your personal information with non-affiliates or affiliates without first giving you additional privacy choices.
TransferWise has contracted with PreCash, Inc. (“PreCash”) to provide transaction processing services. Therefore, TransferWise may share information with PreCash for everyday business purposes.
If you have a complaint, first contact the customer support of TransferWise at +44 208 1230 564, if you still have an unresolved complaint regarding the company's money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov
The TransferWise.com site may contain links to other web sites. As such, TransferWise is not responsible for the privacy practices or the content of such websites.
Updated: 18 September 2014