Help & Support


Cheaper than high street banks and other currency exchange services?

In a word. Yes!

With TransferWise you get the real exchange rate (the one you see on Google) and you pay a tiny 0.5% fee.

The service is fair, transparent and costs far less than high street banks and other currency exchange services.

But I don’t usually pay a transaction fee?!

Unfortunately, this is what many have been led to believe.

Free transfers? No such thing. Your nasty surprise is hiding away in an unfair exchange rate.

On average you’re losing around 5% in fees. Whether you’ve been told or not.

It’s exactly this unfair behavior that TransferWise was built to break.

Finally, transparency and fairness over greed. It’s about time!


  • What's the real mid-market exchange rate that TransferWise uses?
  • Hidden fees- what does this mean?
  • How can TransferWise offer this pricing model?

  • Back to FAQs

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