At TransferWise, we’ve got a clear mission — money without borders. Built by and for people who live global lives. We’re at a genuinely exciting time when building a deep understanding of customers’ needs and behaviours have never been more important in achieving that mission.
That’s why we’re looking for a Head of UX Research to help take our discovery and evaluative research to the next level.
What you’ll be doing
You’ll be building our research function across TransferWise — hiring, supporting and developing researchers and architecting how they operate in and across our product teams.
You’ll also be a part of the Design leadership team, collaborating on cross-team projects, shaping our tooling and practices, and helping to make Design at TransferWise more impactful.
The experience you’ll need
We believe that diverse teams build better products, so we’d love to hear from you if you’re from an under-represented group.
Want to learn more?
See what the design team has been up to
And what the rest of the company is up to
To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.
At TransferWise we believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form or reply with your request to the email we send you after you have applied. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.
Please don’t send anything to the adjustments address if you’re a recruiter, or if you’re making a speculative application. We do work with recruiters from time to time – but only through LinkedIn. And we only accept job applications when a position is actually open. So you’re better off just checking the recruitment pages regularly.