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Senior Product Designer - Spending money with TransferWise – London


At TransferWise, we’ve got a clear mission — money without borders. Built by and for people who live global lives.  In 2018, we got a little bit closer to achieving that mission. We launched the TransferWise debit card. 

Today, we issue that card to customers all over the USA and Europe. We’re launching in Australia next. And we’re now looking for a talented Product Designer to help bring our little green card to more people, in more countries, all over the world.

What you’ll be doing

You’ll be embedded in the Spend Money team, helping us understand how customers can save money, gain clarity, and have a great experience whenever they spend on their TransferWise card.

You’ll also be a part of the wider Design team. There’s nearly 40 of us in total! So you’ll get to collaborate on cross-team projects, shape our tooling and system discussions, and tell us exactly what you think in our weekly design critique. 

But most importantly, you’ll collaborate closely with your product managers, analysts, and engineers to build a vision for the best possible experience, whenever customers use their card. 

Your day-to-day

At TransferWise, everyone gets a ton of freedom and autonomy. We won’t be micromanaging or looking over your shoulder, so you’ll need to: 

  • Work end-to-end — responsible for everything from research and insights to handoff and build phases with engineers.
  • Turn solid insights into problems-to-be-solved. And be the voice of the customer in your product team.
  • Collaborate with your product team to understand, prioritise and solve the problems you’ve discovered.
  • Validate your concepts through research, prototypes, and user testing.
  • Work through all the little details, focussing closely on implementation with engineers, and making sure the stuff we ship is world-class.
  • Be an important part of quarterly planning sessions, helping set a strategy and vision for how your team builds the best product.

The experience you’ll need

  • You’ll have 5+ years’ experience of building and releasing consumer products. And you’ve got the portfolio to prove it.
  • You’ve got a strong understanding of designing products for mobile platforms.
  • You’re a natural problem solver — explaining your choices clearly, and understanding not just the ‘what’, but also the ‘why’.
  • You can take complex, fuzzy problems and boil them down into simple, elegant, and lovely solutions.
  • You’ve worked with minimal direction before. But you also know when to align with other designers, and when to ask for help.

P.S. Qualifications aren’t that important to us. If you’ve got a great portfolio, and you’re top-notch at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d also love to hear from you if you’re from an under-represented demographic. 

Want to learn more?

See what the design team has been up to

https://transferwise.design

And what the rest of the company is up to

https://www.instagram.com/worldofwisers/

#LI-RJ1

Some important stuff we would like you to know

To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.

At TransferWise we believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form or reply with your request to the email we send you after you have applied. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.

Please don’t send anything to the adjustments address if you’re a recruiter, or if you’re making a speculative application. We do work with recruiters from time to time – but only through LinkedIn. And we only accept job applications when a position is actually open. So you’re better off just checking the recruitment pages regularly.