We’re making a positive, irreversible change in the world of finance. Together.

Senior Product Analyst - Conversion – London

Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re just at the beginning of our story and we’re growing at an incredible pace.

To empower TransferWise and move us closer to achieving that mission, we are looking for a talented Product Analyst to join our growing Conversion Team in London.

From analysing conversion funnels to building segmentation models using machine learning algorithms, Analysts at TransferWise have complete autonomy over how they apply their skills. You’ll report to the Product Manager and join a talented, cross-functional team of Engineers, Designers, Product Marketers. working on solving extremely high-impact customer problems.

What you’ll be doing

  • Analyse, define and prioritise opportunities and influence how the product roadmap actually creates an impact on customers lives.  
  • Own, define, and improve tracking across all platforms
  • Designing and building our internal conversion dashboards - you’ll enable anyone in the company to easily monitor the user behaviours and conversion rates of our products across the world
  • Work with Product, Content, and Design to understand the user journey
  • Be a leader in the company in A/B testing practices and help your team define the right experiments to run
  • Build relationships across the business from People to Customer Support, Marketing, and everything in between. At TransferWise, we share a single vision and a diversity of thought and feedback will help us to build incredible products that will get us there.

Experience & skills that you’ll need

  • You push beyond the numbers and understand how the customer is using your product, combining quantitative and qualitative analysis - empathy and curiosity aren’t a bad thing.
  • Besides solid SQL and Excel, you are familiar with either Python or R, and you are keen to learn the tools needed for a given task.
  • If something isn’t working, you have the ability to pick the best tools for the job.
  • You have a strong knowledge of statistics and are rigorous in your analysis.
  • Excellent communication skills. You can take complex ideas and distill them into clear, actionable and inspiring insights.
  • Beyond the autonomy you naturally have at TransferWise, you feel comfortable collaborating with others across our offices. Even if takes a bit of travel.
  • Data Science and Machine Learning isn’t a must, but it would be a big plus if you’ve had a chance to get your head around them.

How this will actually happen

How a Product Analyst in actually creates impact is well.. completely up to you.

At TransferWise, we believe in trust and autonomy. As Product Analyst, you’ll be trusted to own your team's domain and are proactively identifying problems and opportunities to create value for our customers. So while we can outline what we want to achieve, and what skills we think we’ll need to get there, we know this can change and that the narrative is up to you. Also, we know that someone doesn’t have to be the perfect fit to truly make a difference.

If you feel like you’ve got the skills & experience, the need to grow, and most importantly, the desire to create a meaningful impact in the lives of millions, we’d love to hear from you.

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Some important stuff we would like you to know

To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.

At TransferWise we believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form or reply with your request to the email we send you after you have applied. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.

Please don’t send anything to the adjustments address if you’re a recruiter, or if you’re making a speculative application. We do work with recruiters from time to time – but only through LinkedIn. And we only accept job applications when a position is actually open. So you’re better off just checking the recruitment pages regularly.