We’re making a positive, irreversible change in the world of finance. Together.

Global Head of Financial Crime Operations – Tallinn, Budapest

Due to significant growth, we’re looking for a Global Head of Financial Crime Operations to join our growing team in Tallinn or Budapest. In this unique and newly created role, you will drive a global vision and strategy optimising our Financial crime operations. This covers everything from transaction monitoring, reporting, fraud fighting, managing losses and compliance risk analysis. This will help us build a more secure, customer friendly and low priced service globally.

Your mission:

  • Lead the design of the vision and strategy for efficient, easy and fast processes and controls with clear customer focus, while providing continuous risk management and controls.
  • Build and develop a people strategy that allows execution upon the vision - cross functions and locations.
  • Enhance and monitor the functions’ KPI’s.
  • Establish a knowledge pathway for teams to upskill in product changes and new customer groups.
  • Develop and build upon already established relationships with partners and regulators for the purpose of more efficient and secure compliance controls.
  • Support the global compliance risk framework development and implementation, together with compliance and product teams.
  • Maintain the teams’ budgets and high level reporting.

 This role will give you the opportunity to:

  • Develop in-depth knowledge of TransferWise’s customers and products and how we are achieving Money Without Borders
  • Design the success for your teams - by working with various teams, you will be able to develop and execute the unified vision
  • Be flexible in how and where you work, we understand everyone needs a little something different, so we’ll do our best to make it happen
  • Inspire teams with your ideas, knowledge and self-starting attitude

A bit about you:

  • You have lead teams in a highly regulated company.
  • You have great communication skills.
  • You will have an in depth understanding of AML/CTF legislation and regulations and their commercial and customer impact.
  • You’re data-driven, with a head for numbers, you know how to prioritise the impact on our customers through KPIs (we want to see examples of how you’ve moved metrics before).
  • You’re customer-focused at heart. At TransferWise our customers always come first, so you’ll be passionate about making a real difference to their lives.
  • You can continuously reshape organisational best practices to provide the highest levels of customer satisfaction.
  • You naturally see ways to optimise and work efficiently.
  • You can define the problem, set SLAs accountability, utilise tools and processes.
  • You can set hiring strategies and further build, grow and hire functions and leads.
  • You are able to balance a regional vs global strategy.
  • You're able to travel for work to meet our teams in the US, UK, Hungary and Singapore as well as meet various partners and organisations when needed. 

Some extra skills that would be awesome:

  • It would be great if you have built operational teams that have enabled a business to grow rapidly.
  • Knowledge of AML/CTF processes in a multi-jurisdictional operating environment.
  • You have worked in a highly regulated industry.
  • You have worked with product teams to prioritize cross functional projects, that drive efficiency and scaling of manual work.

 Some of your benefits:

  • You’ll receive a competitive package including generous stock options and private healthcare amongst other benefits.

A bit about TransferWise:

Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Our People:

At TransferWise, you’ll be joining a movement of people who believe in a better, fairer, more transparent way of moving money around the world. You’ll collaborate to do your best work and take on problems that no one has looked at before.

If you’re keen to learn, grow, try new things and aren’t afraid of a bold plan, you’ll fit right in.

How we work:

At TransferWise our strategy emerges from the collective brainpower of all our people, who are organised in dozens of independent, autonomous teams. Teams stay closest to our customers, so they choose what problems to solve and where to spend the most time.

You’ll experience radical levels of ownership and empowerment within your role. Plus the opportunity to see the direct impact of your work on our customers.


Some important stuff we would like you to know

To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.

At TransferWise we believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form or reply with your request to the email we send you after you have applied. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.

Please don’t send anything to the adjustments address if you’re a recruiter, or if you’re making a speculative application. We do work with recruiters from time to time – but only through LinkedIn. And we only accept job applications when a position is actually open. So you’re better off just checking the recruitment pages regularly.