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KYC Specialist – Tallinn

Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Our KYC (Know Your Customer) team is the first line of anti-money laundering and fraud prevention. Our aim is to build a seamless experience where our good customers’ money is safe. We do this by checking the identity of our customers and getting to know why they are sending money. We leverage technology, understand the relevant legislation and learn from local experts. Our day to day is a mix of completing routine checks and conducting head spinning investigations.

We’re looking for an enthusiastic KYC Specialist to join our growing team in Tallinn. The role is a unique opportunity to support our compliance department and help millions more potential customers save money by using TransferWise.

What you’ll get to do?

  • On-board and monitor higher risk customers (both personal and business) who are using Transferwise in different countries;
  • Understand our Enhanced Due Diligence processes and regulatory requirements;
  • Contribute to building a safe environment for our customers’ money to move in by being a crucial piece of deterring and stopping money laundering;
  • Create a wonderful customer experience as you understand that making a customer happy is the key to our success;
  • Answer TransferWise enhanced due diligence process related queries from customers, partners, and other teams;
  • Contribute to improving our processes and products.

What do you need to have?

  • Previous work experience in compliance, KYC or AML;
  • Understanding of the relevant regulatory landscape;
  • Very good verbal & written English;
  • Ability to think outside the box when figuring out new solutions for the customers;
  • Ability to multi-task and take responsibility in challenging situations;
  • Proven track record of taking individual ownership and responsibilities;
  • Strong attention to detail and ability to master direct customer interaction;
  • Ability to keep a sharp mind and eye even in routine tasks;
  • Flexibility when it comes to working hours as our shifts can be early mornings, late nights, weekends and public holidays.

What we offer:

  • We're offering a salary of 1700 EUR gross for this position;
  • Stock options in the package;
  • In-house gym plus sports & wellness compensation;
  • Weekly team lunch and free breakfast;
  • Paid sabbatical after 4 years;
  • Paid sick leave;
  • Pet-friendly office.

NB: Please only apply if you'are legally authorised to work in Estonia or if you are a EU citizen.

In order to apply, please send us your CV and cover letter explaining your motivation to join us. 

Please note that applications without a cover letter won't be considered. 

Some important stuff we would like you to know

To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.

At TransferWise we believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email at adjustments@transferwise.com. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.

Please don’t send anything to the adjustments address if you’re a recruiter, or if you’re making a speculative application. We do work with recruiters from time to time – but only through LinkedIn. And we only accept job applications when a position is actually open. So you’re better off just checking the recruitment pages regularly.