We’re making a positive, irreversible change in the world of finance. Together.

Payment Operations Specialist – Tallinn

Who we are:

Since 2011, we’ve had a clear mission: money without borders. Built by and for people who live global lives, we’re the fairest, easiest way to manage your money across borders.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

A bit about the job

Our fast-growing operations team is looking for new ninjas who are passionate about international transfers and currencies, love to help customers and want to work in a disruptive, fast-growing and fun environment.

Would you love this job?

  • Yes, if you would like to know more about how money moves around the world;
  • Yes, if you love complicated situations and investigating problematic transactions;
  • Yes, if you are into figuring out the technical side of payments processing;
  • Yes, if you are excited about the prospect of working with an incredibly international customer base and team;
  • No, if you prefer routine and changes get you stressed out.

What you'll get to do:

  • Ensure timely and compliant payments processing – keeping an eye on the payments engine and taking care of payments which need manual intervention;
  • Solve payment-related problems;
  • Act as a point of contact between TransferWise and our EMEA partners;
  • Assist with accounts reconciliation;
  • Work with the customer support team to make our customers happy;
  • Work with the product and development teams to identify actionable areas for improvement;
  • Solve complicated situations and investigating problematic transactions;
  • Figure out the technical side of payments processing and participate in development.

A bit about you:

  • Excellent written and verbal English skills;
  • 1 - 3 years of experience in responsible specialist role;
  • Finance or banking background nice to have;
  • At least a Bachelor’s degree;
  • Flexibility in working hours;
  • Punctual, independent, proactive and willing to get things done;
  • Ability to multi-task and make decisions in critical situations;
  • Strong administrative skills and attention to detail;
  • Excellent written and verbal communication skills. 

Some of our benefits:

  • Stock options in the package;
  • In-house gym plus sports & wellness compensation;
  • Weekly team lunch and free breakfast;
  • Paid sabbatical after 4 years;
  • Paid sick leave;
  • Pet-friendly office.

 

NB! Please only apply, if you're legally authorised to work in the EU countries / have a working permit in Estonia.

If you're interested in the position, please apply by submitting your CV alongside with a motivational letter.

Some important stuff we would like you to know

To meet our regulatory obligations as a licensed financial services company, TransferWise needs to take background checks on all new hires, which may include Criminal and Credit checks. Please discuss with the Recruiter if you have any concerns regarding this process.

At TransferWise we believe in fostering a diverse and inclusive workplace. Therefore, we want to make sure that our recruitment process is accessible to everyone. So if you need any reasonable adjustments – at any point in the process – we’ll do our best to help. Just let us know what you need on your application form, or drop us an email at adjustments@transferwise.com. You might need a reasonable adjustment if you’ve got a disability. Or maybe you live overseas, and you’d prefer to meet us over Skype.

Please don’t send anything to the adjustments address if you’re a recruiter, or if you’re making a speculative application. We do work with recruiters from time to time – but only through LinkedIn. And we only accept job applications when a position is actually open. So you’re better off just checking the recruitment pages regularly.