Scheduled transfers are transfers you’ve requested to be sent out at a later date of your choice.
You can make a scheduled transfer as long as you already hold a balance in the currency you plan to send.
If you live in Singapore, you can only schedule transfers below 5,000 SGD.
Here’s how to make a scheduled transfer:
We’ll remind you to add enough money to your balance for your transfer before your scheduled date.
If the date you chose for us to send your transfer falls on a holiday or non-working day for your recipient’s currency, then we’ll send the money on the next working day.
You can check the status or cancel your scheduled transfer by going to Home on the website.
The short answer is no, you won’t get a guaranteed rate. This is because you’re requesting that we send the money out later, and we can’t predict the future — as much as we wish we could.
We’ll send out your transfer on the morning of the scheduled date, using the current mid-market rate at the time.
When you set up your scheduled transfer, we’ll show you an estimate of what your recipient will get. But because the rate might be different the day of your scheduled transfer, your recipient could receive more or less.
When your transfer is sent, you can check how much your recipient received by going to Home and selecting the transfer.
There are a few reasons why your transfer might fail. To avoid this, make sure to turn on your notifications so we can let you know if there’s a problem.
There wasn’t enough money in your balance to pay for your scheduled transfer. You can set up a new transfer if you still want to send money.
We need more information from you
For some transfers, we might need more information from you. If we do, we’ll send you an email letting you know what we need. If we don’t hear from you by the date your transfer is scheduled, your transfer will fail.
There’s something wrong with your recipient’s details
Your recipient’s information was incorrect or invalid so we couldn’t complete your transfer.