You can edit some details in your account immediately after signing up. However, there are a few that you are not able to change yourself once you have created your first transfer.
Your date of birth can’t be changed by you after you’ve completed your first transfer.
Your name can be updated in certain circumstances. If you have changed your name for any reason, we will be able to help you update the name on your account. We will ask you to send us a photo or scan of the legal document showing your name change (like your marriage certificate, deed poll, etc.) along with your ID if it hasn't been verified yet.
Your address can usually be changed by following the steps below. Once you've changed your details there, we'll be in touch if we need to reverify your address.
If the address field is greyed out, you can't change it yourself. Get in touch and we'll help change it.
Your phone number can be changed, but if you have 2-step login enabled, you'll need to confirm your new number by text. If you want to change your recovery phone number, go to your Settings and select 2-step login.
Your email address can be changed on both our website and the app. Here's how to do it.
On the TransferWise app:
If you stay inactive on your personal account page for 5 minutes or more, we’ll hide your information. You’ll then need to enter your password, or use fingerprint or facial recognition, to see your account information again.