- Freeze your card by logging into your TransferWise account. This will stop any transactions from taking place.
- Contact us via email or phone. Don't worry- it's free for customers. We'll put a permanent block on your card. Because it's irreversible, we'll send you an email to double check that you're OK with it first.
- Confirm via email that you understand your card will be blocked. We want to make sure before going ahead.
- Order your card in your TransferWise account like you did the first time. We'll ask you to confirm your name and mailing address.
Please note: The TransferWise debit Mastercard® is issued by TransferWise Ltd under license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design on the card is a trademark of Mastercard International Incorporated.