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How can I use my local account details?

Right now, you can get local account details for British pounds (GBP), euros (EUR), Australian dollars (AUD) and US dollars (USD), as part of your Borderless account. Here we'll explain what they're for, and how to use them.

If you need more information about your account, or require a document to show proof of ownership, you can simply get in touch with us and we’ll be happy to help.

GBP

Account details Account holder name, Address, Account number & Sort code
Payment types accepted Faster Payments (FPS), BACS, CHAPS
Payment types not yet accepted International Wire / SWIFT
Can I accept direct debits? No (but we’re working on it)
You can receive Normal payments from friends/family/other folks, wages/salaries/pension, payments from companies like Amazon, Freelancer.com, and others
You cannot yet receive International payments from outside of the UK
PDF statements / proof of ownership Coming soon

EUR

Account details Account holder name, Address, IBAN & BIC/SWIFT code
Payment types accepted SEPA bank transfers, SWIFT in EUR currency only
Payment types not yet accepted SWIFT payments in any currency other than EUR
Can I accept direct debits? No (but we’re working on it)
You can receive Normal payments from friends/family/other folks, wages/salaries/pensions, payments from companies like Amazon, Freelancer.com, and others
You cannot yet receive International SWIFT payments in currencies other than EUR
PDF statements / proof of ownership Coming soon

It's not recommended to remove the 'TW' from your name when giving your account details to your payers, but this won't cause any issue with the payment if removed.

The IBAN is issued from Germany, which is why it begins with DE.

You can receive SWIFT payments made in euros. However, you can't receive SWIFT payments made in any other currency than euros.

And you can't yet make direct debit payments from your EUR bank details.

USD

Account details Account holder name, Address, Account number, Wire routing number & ACH routing number
Bank address In case your payer needs the address of the bank, please use the following: 

8907 Jamaica Ave, Jamaica, NY 11421
Payment types accepted Wire & ACH
Payment types not yet accepted International Wire / SWIFT (but we’re working on it)
Can I accept direct debits? No (we’re working on this too)
You can receive Normal payments from friends/family/other folks, wages/salaries, payments from companies like Amazon, Freelancer.com, and others
You cannot yet receive International Wires from outside of the USA. We’re working hard to enable this in the near future.
PDF statements / proof of ownership Coming soon

When you, or someone else, is making a payment from a US based account to your Borderless USD details, they'll need to select 'checking' as the receiving account type (normally checking or savings). Please be advised your borderless account is not a checking account, it's an account to store prepaid money (but as the options are savings or checking you'll need to select one of the two).

If you're not sure which of your routing numbers to give your payer, here are the simple guidelines to follow:
  • Use your ACH routing number if you're being paid a salary, earnings from platforms such as Amazon or Paypal, or other slower 3-day payments. This is usually free or costs a fee that is lower than a same-day payment
  • Use your Wire routing number if your payer intends to make a same-day wire transfer (which usually costs around $20-30)
In case a payment is sent with the wrong routing number, it’ll always be refunded back to the sender. If it was sent by Wire, it should arrive back the next day, and if it was ACH it’ll be back within 3 working days.

AUD

Account details Account holder name, Address, Account number & BSB code
Payment types accepted Local AUD bank transfers
Payment types not yet accepted International Wire / SWIFT
Can I accept direct debits? No (but we’re working on it)
You can receive All normal bank transfer from friends/family/other folks, wages/salaries and companies like Amazon
You cannot yet receive International payments from outside of Australia
PDF statements / proof of ownership Coming soon

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