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When do you confirm my identity?

Every customer will have their identity confirmed at a certain point while using TransferWise. We use a few different methods to do this, and these vary depending on where you’re sending from and how much money you transfer.

Our methods are -
Some of the countries we operate in have differing regulations which require us to ask for other additional documents from you. These can be requested as soon as you start using TransferWise, or as your first transfer is being set up. We may also need you to confirm things that are specific to the country you’re sending money to or from. We’ll let you know while doing it and before you send us money.

Note that verifying any of your documents will take us 1 - 3 business days, so please plan your first transfers accordingly.

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