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When do you confirm my identity?

Every customer will have their identity confirmed at a certain point while using TransferWise. We use a few different methods to do this, and these vary depending on where you’re sending from and how much money you transfer.

Our methods are -
When sending money from  EUR, GBP, HUF, RON, BGN, PLN, CZK or BRL, we’ll need to verify your information using the methods mentioned above when you transfer the following amounts:
  • 1000€ (in one transfer) - 1 method
  • 15,000€ (either in one transfer, or across multiple transfers) - combination of 2 methods

Some of the countries we operate in have differing regulations which require us to ask for additional documents from you. These can be requested as soon as you start using TransferWise, or as your first transfer is being set up.

If you are sending money from USD, AUD, NZD, SGD, JPY or sending money to USD or TRY we may ask for information earlier or extra information from you while setting up the transfer. We may also need you to confirm things that are specific to the country you’re sending money to or from. We’ll let you know while doing it and before you send us money.

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