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Incompatible Accounts and Currencies

When sending money to TransferWise, there are unfortunately a few types of bank accounts that we cannot receive from, as they do not include your name as the sender. These include, but are not limited to:
  • Brokerage accounts*
  • Estate accounts
  • Stripe Accounts**
  • PayPal Accounts
  • Skrill Accounts
  • Contis Group Accounts
  • Card One Banking

*We can receive money from USD brokerage accounts, but only if the money is sent from an account in your name. We might need to request a document to back up account ownership.

**Stripe also needs the recipient account to be debitable (which our accounts don't support yet). So, Stripe payments in USD or EUR sent to us sometimes fail, and GBP payments never make it at all.

Essentially, we cannot receive money from any bank account where the transfer to us will not bear your name as the account holder, and will instead be a third party name. If you're unsure about this, it's best to double check with your bank.

This is also the case when adding money to your borderless account. We can't accept deposits from any account which doesn't bear your name as the sender. However, if you're making a transfer to your borderless account using your local bank details, then this can come from a third party account, like Amazon.

We can't support transfers from or to Bitcoin or any other cryptocurrency, directly or indirectly, through our services. Our full list of supported currencies shows everything we currently support.

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