If you are prompted to enter your SSN, but do not have one, you need to send us an ID document that was issued in a country other than the USA.
ID verification is only available as an alternative to SSN if you have one of the ID documents listed.
Valid ID documents can be:
- Non-US Passport (photo page only)- no visa page required.
- National ID card
- Non-US Photo driver’s licence
*When sending a passport to TransferWise, we must be able to see the full photo page, including the machine readable zone (MRZ), which is the two lines of letters, numbers and arrows at the bottom of the page. If any of the page is not visible, we will not be able to accept the document.
Please do not send copies of your social security card.
For ID verification, we need a high quality photo or scan of your identification document. On the photo or scan of the document we need to see your photo, full name, date of birth, signature, expiry date and the full machine readable zone (The MRZ is the two lines of letters and numbers at the bottom of the document). The name and date of birth should match the ones provided on your TransferWise profile.
A high quality image or scan is required, as it will enable us to clearly see all the security features on your document. If the image is not of a high enough quality, we will request another of better quality.
Please note that as a financial institution, it is our obligation to check the ID when the system has required it. We need to see all of the document, nothing can be covered up or censored, otherwise we can not accept it.
In the majority of cases, verification process takes maximum of 2 working days.
You can upload the document to our secure document server here.
Please note - you need to have a TransferWise account with a profile in order to complete the verification process.