Contact Us

TransferWise Security and Regulations

You should see the green location bar in your browser and our company name "TransferWise Ltd (GB)". This means that your browser is talking to our servers over an industry standard secure channel.


 
We will never ask you to submit or trust sensitive information from a web page that does not have the green location bar as above.
 

Approvals and licenses

TransferWise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.

The Information Commissioner's Office has registered us under the Data Protection Act 98 with number Z2976089. Protecting you and your data is important for us, we won't share your data with third parties unless required to do so by law.
 

How we keep you safe


There are things we will never ask you to do for security purposes:
  • Tell us your password (except when logging in)
  • Deposit money to a different bank account than listed here

Support Center



  • United Kingdom
    +44 (0) 203 6950 999
    Mon-Fri 08:00 - 20:00 (UTC)
  • United States / Canada
    +1 888 908 3833
    Mon-Fri 9am - 7pm (Eastern)
    Mon-Fri 8am - 6pm (Central)
  • Germany
    +49 3022 403 02 08
    Mon-Fri 08:00 - 18:00 (CET)
  • Spain
    +34 932 202 854
    Mon-Fri 09:00 - 19:00 (CET)
  • Australia
    +61 28 0466 244
    Mon-Fri 09:00 - 19:00 (AEST)
  • Brazil
    +55 11 4680 3574
    Mon-Fri 09:00 - 17:00 (BRT)