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Why do I need to enter a refund account?

Even if you just set up a TransferWise payment order and did not make a deposit but want to cancel that payment – our system is asking for a refund account. Our system assumes that as there's a payment order – there's also a deposit and we need to issue a refund.
Also, if you choose the recipient to receive a fixed amount, a refund account is required in order to return the excess refund to you.

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