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Edit Profile Details

You can edit some details in your profile immediately after signing up. However, there are a few that you are not able to change yourself once you have created your first transfer. 

Your date of birth can’t be changed by you after you’ve completed your first transfer.

Your name can be updated in certain circumstances. If you have changed your name for any reason, we will be able to help you update the name on your profile. We will ask you to send us a photo or scan of the legal document showing your name change (e.g. marriage certificate, deed poll, etc.) along with your ID if it hasn't been verified yet.

Your address can't be changed after it's been verified. If you've moved house, we'll ask you to send us an address proof for your new personal address so we can change this and re-verify it. For more information on what we can accept, please check here

Your phone number can be changed, but if you have 2-step login enabled, you'll need to confirm your new number by text.

Your email address can be changed on both our website and the app. Here's how to do it.

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