As a financial institution, we're authorised in the UK by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money. We also have to satisfy all of the regulatory bodies that we report to globally. You can see information about our other country specific licenses here.
We maintain bank level security, which is continually independently tested and audited, and reinforced by ongoing training of all of our staff.
Our security includes preventative measures, such as 2-step login, and our verification procedures. These are specifically designed to ensure we are protecting your account from unauthorised access. This is allied to comprehensive technical safeguards and dedicated teams monitoring your profiles and Borderless accounts for any unusual activity.