Getting verified in Canada

Getting verified in Canada

We need to verify your identity before you send 1,000 CAD or more when you live in Canada.

That means we'll ask to verify you if:

  • your transfer is 1,000 CAD or more, or all of your transfers in 24 hours add up to 1,000 CAD or more
  • you're sending CAD from your bank account or CAD balance
  • you use a Canadian address for your TransferWise account

We’ll ask for 2 different Canadian-issued documents to prove your identity. If you’re a Quebec resident, we’ll need a third document, too. Don’t worry — we’ll only ask you once.

We accept the following formats for these documents:

  • Original, electronically issued PDF downloaded from your provider's website or app
  • Photo, scan, or screenshot of the full document

We can't accept photos of screens with digital documents on them. 

We only accept the most recent version of both documents.

Document 1

A bank or credit card statement.

You can upload your statement here.

Document 2 

A document with the same address as on your TransferWise account. This could be a:

  • utility bill (gas, electric, water, cable/internet)
  • mobile bill from an annual contract
  • T4 statement issued by the Canadian government, not an employer
  • CRA document
  • investment account statement, like a Registered Retirement Savings Plan or Guaranteed Investment Certificate
  • Record of Employment that’s issued by the Canadian Government, not an employer
  • Canada Pension Plan
  • mortgage or other loan statement

You can upload your second document here.

Document 3 (Quebec residents only)

A government-issued photo ID, like a:

  • passport
  • driver's licence
  • national identity card

More on how to verify your ID here.

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