When making a transfer from USD, you will be prompted to enter your US Social Security number (SSN) for security purposes. This is a completely secure, one-time only verification and, once successfully verified, will not be asked for again.
Once submitted, your SSN, as with all other private data submitted to us, is securely handled according to data protection regulations.
The SSN check is required due to the way we are regulated in the US. If your SSN is not accepted, then you will also have an option to verify yourself via ID document. This can either be a US or non-US ID document, except in the case of ITINs, where only a non-US document can be accepted. No transfers can be sent out until SSN or ID verification has been completed.
For security purposes, SSN verification is done automatically through the relevant page on our website. Please do not send copies of your social security card via email as we are not able to verify your SSN this way.
An SSN is a unique identification number assigned to every US citizen, permanent resident and temporary working resident.
The number is 9 digits long and can be found on your social security card.
In some cases, we may need additional documentation. We'll let you know if we do.
If you are prompted to enter your SSN, but do not have one, you need to send us an ID document that was issued in a country other than the USA.
ID verification is only available as an alternative to SSN if you have one of the ID documents listed.
Valid ID documents can be:
On the photo or scan of the document we need to see your photo, full name, date of birth, signature, expiry date and the full machine readable zone (the MRZ is the 2 lines of letters and numbers at the bottom of the document). The name and date of birth should match the ones on your TransferWise account.
Please do not send copies of your social security card.
A high-quality image or scan is required, as it lets us see all the security features on your document. If the image is not high enough quality, we'll ask you to send it again.
As a financial institution, it is our obligation to check the ID when the system requires it.
In the majority of cases, verification takes a maximum of 2 working days.