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Basic Information

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Tips for getting started with TransferWise Tips for getting started with larger transfers How does it work? A video guide How long does it take? Supported Countries And 12 more ...

Borderless Account

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What's a borderless account? How does the borderless account work? Why can't I get a borderless account? How is TransferWise up to 8x cheaper than a bank? How do you keep my money safe in my borderless account? And 32 more ...

TransferWise debit Mastercard®

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Getting started with the TransferWise card How do I get a TransferWise debit Mastercard? What are the fees for my TransferWise debit Mastercard? Where can I use my TransferWise debit Mastercard? Why hasn’t my TransferWise debit Mastercard arrived yet? And 16 more ...

Profile, Email and Password

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Edit Profile Details How do I change my password? Changing Email Address Adding/Deleting Recipient Details Nominating a primary account And 8 more ...

Creating a Transfer

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Transfers to an email address & TransferWise users Can I make repeat transfers? Amount Lock Transfers (Specific Amount Transfers) Why do I need to enter a refund account? Incompatible Accounts and Currencies And 2 more ...

Active Transfers

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How do I cancel a transfer? What is a proof of payment? Bank Transfer: Forgot the reference? Can I change my recipient’s bank details? Incorrect deposit name And 3 more ...

Paying by Card

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Paying by card Why is there an extra charge for some card payments? Unsuccessful Card Payments When will I receive my cancelled debit card refund? How can I use a different card? And 3 more ...

Paying by Bank Transfer

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Paying by Bank Transfer Joint Bank Accounts Bank Transfer Troubleshooting Unique Membership Number Paying with SOFORT And 4 more ...

Paying by other methods

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Paying via Apple Pay

Security

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Security and Regulatory Information Legitimate Communication - Watching out for Phishing What about my privacy? What is the FCA? What are the TransferWise group entities? And 4 more ...

TransferWise for Business

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Tips for getting started with TransferWise for Business How do I use TransferWise for business payments? Authorised contacts for Business Restricted Business Routes Business Payment Tips And 37 more ...

Rate

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Real Exchange Rate Guaranteed Rate Amount Lock Deposit (Exchange Rate Protection Deposit) Nigerian naira exchange rates

Verification

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When do you confirm my identity? Verify your identity Verify your address Verify your business Verify your US business And 15 more ...

Referrals and Bonuses

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How does your invite program work? How does a free transfer work? What is fee credit? TransferWise Referral Terms

Good To Know

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What is TransferWise? TransferWise Bank Details No Hidden Fees Can TransferWise convert from/to cash or cheque? I have a different question. Who do I contact? And 2 more ...

Technical and Browser

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What features do the TransferWise apps have? Browser issues and solutions Which internet browser works best with TransferWise? How to take a screenshot How to clear your cache And 7 more ...

British Pound Transfers

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GBP Transfers GBP Account Details Making a bank transfer in GBP Types of transfers for sending GBP

Euro Transfers

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EUR Transfers What are SEPA Transfers? SEPA Countries and IBANs TransferWise and LHV TransferWise and N26 And 4 more ...

U.S. Dollar Transfers

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USD Transfers Transfers from USD: Bank debit (ACH) Transfers from USD: Domestic Wire What is the routing number for payments to the US? Transfers from USD: SWIFT And 9 more ...

Indian Rupee Transfers

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Transfers to INR IFSC Code for Payments to India What’s a Foreign Inward Remittance Certificate (FIRC) and how can I request one? What's a UTR number, and where can I find it? How quickly can I send money to India? And 1 more ...

Canadian Dollar Transfers

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CAD Transfers Canadian Dollars Direct Debit Verification for CAD transfers CAD Institution Numbers How do I find my Institution and/or Transit number? And 1 more ...

Other European Transfers

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CHF Transfers DKK Transfers NOK Transfers SEK Transfers PLN Transfers And 10 more ...

Australia and Asia Pacific Transfers

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AUD Transfers Australian Bank Code (BSB Number) NZD Transfers HKD Transfers Hong Kong Account Numbers And 16 more ...

Latin American Transfers

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BRL Transfers MXN Transfers COP Transfers CLP Transfers Transfers from BRL And 5 more ...

Rest of the World Transfers

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ZAR Transfers SWIFT transfers from TransferWise AED Transfers ILS Transfers KES Transfers And 4 more ...

Legal

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TransferWise Referral Terms Customer Complaints Procedure