NEW: Introducing scheduled transfers

Christine Sou

Finally, something in 2020 can go as planned.

You can now schedule transfers to anyone using your balance — when you want, as much as you want.

As part of our mission to make transfers even more convenient for you, we’re making it easier to send money to your loved ones, to yourself, or to pay for your recurring expenses abroad. For business owners too, managing payroll and recurring business expenses just got even more convenient. And convenience shouldn’t have to cost you, so it’s free to schedule your transfers. Double win.

What are scheduled transfers?

With just a few clicks, you can schedule automatic transfers on a recurring basis or on a specified date.

This means we’ll take care of your future transfers to your recipient — whatever the amount and frequency — while you go about your day. Just make sure you top up your balance with enough money in the currency you want to send from.

How do I make a scheduled transfer?

  1. Set up a transfer as normal
  2. Select the toggle to Schedule your transfer on the review screen
  3. Confirm to pay from your balance, choose a date and frequency
  4. Click Schedule my transfer to confirm
  5. View your scheduled transfer on the home page

You can choose to schedule a one-off future transfer or recurring transfers weekly, every two weeks, or monthly.

We’ll remind you to add enough money to your balance before the scheduled transfer date. If the date falls on a holiday or non-working day for your recipient’s currency, then we’ll send the money the next working day.

The multi-currency account isn’t available in my country. How do I make a scheduled transfer?

Right now, scheduling transfer is only available to customers with a multi-currency account, as the money has to come straight from a Wise balance. You can double check if the Wise multi-currency account is offered in your country here.

We’re working hard to make this feature available to all customers in the coming months. We’ll let you know when it’s ready — so keep an eye out on our social channels.

What’s the exchange rate for my scheduled transfers?

We’ll send out your transfer on the morning of the scheduled date, using the current mid-market rate at that time.

How much money will my recipient get?

When you set up your scheduled transfer by entering an amount in “You send”, we’ll show you an estimate of what your recipient will get. But because the rate might be different the day of your scheduled transfer, your recipient could receive more or less.

If you’d like to make sure your recipient gets a fixed amount, enter the transfer amount in “Recipient gets”, we’ll show you an estimate of how much will be deducted from your account. But because the rate might be different at the time of the transfer, it can’t be guaranteed.

Scheduled transfers are currently available on desktop or mobile web. But hold tight iOS and android users — scheduled transfers are coming soon to our app.

Check out ourFAQs if you have any more questions. We’d love to get your feedback as we continue to test and evolve this feature. Email us at scheduledtransfers-feedback@wise.com


*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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