We know you'll want to understand exactly how this change affects you, so we've written this post with all the information you'll need to be informed of the changes. Heads up – this post is divided into 2 general sections:
1. Why we’re changing our fees (and why they’re going down on most transfers and not changing for others)
2. The new fees
If you’re not very interested in the “why”, and you just want to know how the new pricing will affect your transfers, go straight to the new fees.
We believe sending money to another country should be as cheap as sending an email. Yes, we think it should be free.
We’re not there yet, but that’s what we’re shooting for.
When we opened for business, we based our fees on how much transfers cost us to process.
Since then, we’ve gained a lot of customers, and they've driven our costs down on many transfer amounts and routes. At the same time, we've gotten better at what we do, and that's brought our costs down too.
We’ve used those savings to lower our fees where we can, which means most of you will be able to send money for even less.
|Price Change||Description||Routes Affected|
|Cheaper for all amounts||Transfer to these routes are about to get cheaper for you.||AUD, BRL, CAD, EUR, GBP, INR, JPY, MYR, SGD, and USD|
|No change at all||All others|
To read more about transfers from HKD, visit our HKD transfers page
|Route||Old Pricing||New Pricing|
|HKD to AUD||HK$20 + 0.5%||HK$10 + 0.4%|
|HKD to BRL||HK$30 + 1.5%||HK$20 + 1.2%|
|HKD to CAD||HK$20 + 0.5%||HK$10 + 0.4%|
|HKD to EUR||HK$20 + 0.5%||HK$10 + 0.4%|
|HKD to GBP||HK$20 + 0.5%||HK$10 + 0.4%|
|HKD to INR||HK$20 + 0.7%||HK$10 + 0.4%|
|HKD to JPY||HK$60 + 0.8%||HK$20 + 0.8%|
|HKD to MYR||HK$25 + 0.9%||HK$20 + 0.6%|
|HKD to SGD||HK$20 + 0.7%||HK$10 + 0.5%|
|HKD to USD||HK$20 + 0.5%||HK$10 + 0.4%|
If you pay by debit or credit card, the fee is still 2.0%.