ATMs in New Zealand: Credit cards and fees

TransferWise
17.07.18
6 minute read

Whether you’re heading to New Zealand on a once-in-a-lifetime holiday or to set up your new home, you’ll need to find out how money works in the country. Here’s what you should be aware of when it comes to New Zealand ATMs.

Where do I find ATMs in New Zealand?

There are almost 70 ATMs in New Zealand for every 100,000 adults, according to the World Bank’s most recent figures - comfortably above the world average of around 50. So if you’re in a city or major town, you shouldn’t ever be too far away from one: look for them at local bank branches, shopping centres and in certain shops.

Even better, plan ahead and consult an ATM locator. New Zealand’s 4 largest banks have ATM locator tools, which you can find here:

Relatively few banks from outside New Zealand and Australia have branches in New Zealand. Here are a couple of them and how to find their ATMs.

Will my credit or debit card work in New Zealand?

New Zealand is well equipped when it comes to card payments, which means you shouldn’t have a problem if your card is from one of the major networks. While details might vary between countries and particular accounts, your card is likely to work whether it’s from the US or Australia or Europe or anywhere else.

If you have a foreign credit or debit card, check what network it’s on and use one of these locators to find an ATM one near you.

ATM PINs in New Zealand

New Zealand PINs are generally 4 digits long. If you have a 6-digit PIN, you might find New Zealand ATMs that accept all 6 digits with no problems, but to be sure about this it’s worth talking to your bank. It might be worth seeing if you can change your PIN to 4 digits - not a bad idea if you travel a lot because 4 digits is more common overall around the world.

If you want to pay for something directly by card, the most common methods in New Zealand are ‘chip and PIN’, where you put in your PIN when you make the purchase, or ‘contactless’ for small or medium purchases, where you just touch your card to a card reader. Swiping or signing for purchases is less common now. So if your card is set up for chip and PIN or contactless, your time in New Zealand might be a little easier.

New Zealand ATM max cash withdrawal limits

With a number of New Zealand banks, in addition to a normal limit of $2000 max withdrawal per transaction, to cut down on fraud, there are limits on how much cash you can take out of ATMs each day. For instance, Westpac has a daily limit of $3,000 for domestic withdrawals, and ANZ has a daily limit of $2,000.

That’s the New Zealand banks, though. Your own international bank might set its own limit on how much cash you can take out each day when you’re abroad. So before you travel to New Zealand, check with your bank to see how much cash you’ll be able to withdraw.

Give your bank a heads up before you travel to New Zealand

It’s always a good idea to notify your bank if you’re travelling abroad. That way, when you use your card abroad, they won’t assume it’s been stolen and accidentally block it.

What are the fees at ATMs in New Zealand?

Whenever you use an ATM, you should keep alert in case it charges you for the privilege. Here’s a look at the various different fees you need to know about.

Exchange rate fees at ATMs in New Zealand (DCC)

If you withdraw money from a foreign bank account at an ATM, the ATM might ask you which currency you want to be charged in or view the transaction in - New Zealand dollars, or your home currency.

If you get an option to do the transaction in your home currency, called Dynamic Currency Conversion (DCC), it’s always best to refuse this service. If you fall for the option, instead of your home bank choosing an exchange rate, the machine will calculate its own exchange rate. The exchange rates given to you by foreign ATMs are notoriously bad. Foreign banks don’t care about keeping you as a customer because you don’t bank with them. So the rates they set are usually very poor for the customer - with some reports that ATMs take an extra 18% in the exchange rate markup.

If you choose to be charged in NZ dollars, the exchange rate on offer will be better, meaning that you’ll be charged less for the same amount. The exchange rate might still not be as good as the mid-market rate, but it’ll be a lot better than with DCC.

Your home bank’s fees

Many of the charges you’ll face at a New Zealand ATM won’t be from New Zealand banks. Your home bank may well charge you every time you use your card abroad, even if it’s just to withdraw cash.

Before you travel to New Zealand, check what you’ll be charged by your home bank for each ATM withdrawal abroad. They may take a percentage of the amount as well as a flat fee.

New Zealand banks’ fees

If you have a New Zealand bank account, then your bank might charge you if you use another New Zealand bank’s ATM rather than one of theirs. However, charges are less common from the ATM-owning bank itself. The same principle is true if you’re using a foreign card in New Zealand: as explained above, you’re more likely to be charged by your home bank than by the New Zealand bank where you withdraw your money. There may be exceptions, however.

Can I get free cash withdrawals in New Zealand?

Free is a bit of a stretch, but it’s definitely worth finding out if your home bank has any partnerships with New Zealand banks. For instance, Westpac is part of the Global ATM Alliance, which means that if you bank with Barclays, Bank of America, Deutsche Bank, Consorsbank, or BNP Paribas, then depending on your card or account type, you may be able to use a Westpac ATM in New Zealand without having to pay certain fees charged by your home bank. Other such partnerships exist as well - check with your home bank to see if they have a partner in New Zealand.

The withdrawals still probably aren’t free, though: often you’ll still have to pay some fees, and unless you’re charged the mid-market rate, you’ll be losing out via the exchange rate as well.

Are there any tips to avoiding ATM fees in New Zealand?

ATM fees are universally unpopular, but there are sometimes ways out - of some of them, at least. Here are a few ideas you can try.

  • Check if your bank is part of a fee-free (or reduced fee) network like the Global ATM Alliance mentioned above.
  • Choose your card wisely - your different cards might have different fees, and you shouldn’t use a credit card at an ATM as this can mean paying a lot of interest, and could even negatively affect your credit rating.
  • Make fewer, larger withdrawals to avoid paying multiple transaction fees.
  • Avoid ATMs around the airport or hotels, where you might find the exchange rates and fees are worse.
  • Always choose to pay in NZ$ - the local currency - don’t fall for DCC.

Check out TransferWise for a cheap alternative

It’s tough to find a good exchange rate if you use a bank because they can convert your money at the rate they choose themselves. But TransferWise always uses the only exchange rate that’s fair for you: the mid-market rate. So if you’re sending money into New Zealand, TransferWise usually works out a lot cheaper than a bank.

ATMs look convenient, but - as so often when banks are involved - there can be any number of hidden charges. Take care when using New Zealand ATMs, and good luck.


This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.

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