Skip to main content

Help us improve our delivery estimates

You should always know how long your transfer’s going to take. By telling us when your money arrived, you’ll help us make delivery times more accurate than ever.

Enter transfer detailsWhy we need your help

Enter your transfer details

When was your money delivered?

Need help finding these details?

Check your emails for your transfer ID

Your transfer ID is in the subject line of emails you’ve received about your transfer. You can also see it in your Wise account.

Go to Activity, find your transfer, tap to view, and choose Transfer Details to see your transfer ID.

Check your bank account for a delivery time

Log in to your online banking. You should be able to see the date and time your money arrived in your bank account.