NAB international transfer: Fees, rates and transfer time

19.12.17
6 minute read
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Does moving money overseas really have to be so complicated? Every bank has its own processes, requirements and fees. It’s enough to make your head spin.

The best way to simplify international transfers is to know how they work for your bank. This guide will not only tell you about how to make an NAB transfer, but how you can likely save money by using TransferWise for your international transfers. Regardless, though, read on to learn everything you need to know about making an international money transfer to or from Australia’s National Australia Bank (NAB).


Example: Sending AU$1000 from Australia to a pound sterling bank account in the UK via bank transfer.

Provider Fees Exchange rate Total Cost
NAB $30 Exchange rate + markup $30 + Exchange rate markup
TransferWise $6.95 The real exchange rate you see on Google $6.95

What are the fees for an international transfer with NAB bank?

NAB Bank International Transfer Regular Fees
Incoming international transfer Up to A$15 if it’s being deposited into an NAB accountUp to A$30 if NAB is an intermediary and the destination bank account is elsewhere
Outgoing international transfer A$10 foreign currency transfer requested in internet bankingA$30 australian dollar transfer requested in internet bankingA$30 at an NAB branch
Additional fees may apply See Additional Fees section below for more information

(Source 1 Source 2 Source 3 16 October 2017)

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NAB exchange rates

When you send or receive money in a currency that’s different from what’s used in your home bank account, usually either the recipient bank or an intermediary bank will convert it at an exchange rate of its choosing unless you agree upfront to send the foreign currency at the outset from NAB.

When banks convert money in an international transfer, that exchange rate quite often can be somewhere around 4-6% poorer than the mid-market rate you’d find if you Googled it. Which means your money is, essentially, worth less than if you were trading on international trade platforms. What that translates to in an international transfer is that, if you compare that exchange rate to the one you’d find in an online currency converter, you’ll find that the transfer recipient may actually receive quite a bit less in his or her home currency than what you might have expected.

(Source 1 Source 2 Source 3 16 October 2017)

Additional fees

Most intermediary banks charge fees for international transfers. Which means that if the international transfer needs to use an intermediary bank or 3 to get your money to another country in another currency, then there could be unexpected fees. This isn’t always applicable, but transferring money internationally could incur further costs of A$20-$50 per intermediary and/or recipient/sending bank.

NAB Bank International Transfers Additional Fees
Inward transfers: sending and/or intermediary bank(s) NAB notes “Any overseas bank charges incurred will be charged to the customer” as well as “a majority of international banks levy processing charges which vary between banks and countries and could result in additional fees being charged”
Outward transfers: recipient and/or intermediary bank(s) NAB notes “In most cases, NAB will pay overseas bank charges on your behalf. However, in some instances beyond NAB’s control, overseas banks will directly deduct these overseas bank charges from the money you send instead.”
If NAB is an intermediary bank in an international transfer Foreign currency received and transferred to another bank unconverted is up to A$35 whether the person is an NAB customer or not
General enquiries/investigations of the transfer A$25
Cancellation of transfer A$20 + any overseas bank charges incurred

(Source 1 Source 2 Source 3 16 October 2017)

A cheap and transparent alternative: TransferWise

One alternative to using banks to make international money transfers is using TransferWise. TransferWise allows users to send money at a rate independently provided by Reuters. The mid-market rate - the same rate you find on Google. And TransferWise charges a minimal transfer fee that’s spelled out upfront: 0.35-2.5% of the amount you’re sending, depending on the destination country. With TransferWise, money is moved using only local banks and local transfers, so your money never crosses borders. That means there are no international or intermediary bank fees involved. Ever.

TransferWise users can also create borderless accounts, which allow users to send, receive, hold and manage money in a number of different global currencies all at the same time, so there’s no money lost on unfavorable exchange rates. Not only that, if you live in one country but get paid in the UK, the US, the EU or Australia, you can also get local bank details so your money can be sent locally. And, beginning in 2018, borderless account holders will also be issued consumer debit cards.

Not convinced? Send money and see for yourself how easy it is at TransferWise. Or send half with NAB and half with TransferWise and see how much you end up with on the other end.

How do you make an international bank transfer with NAB?

NAB offers a few ways to transfer money internationally:

  • online
  • in person at a branch.

NAB doesn’t offer international money transfers by phone.

Online

  • Log into your NAB internet banking account
  • Make sure Pay Anyone and SMS Security are both enabled for your account. You won’t be able to transfer money internationally without them. For help with this, call 1300 651 656.
  • From the “Funds Transfer” menu, select “New International Transfer.”
  • Follow the on-screen prompts.

(Source 16 October 2017)

At an NAB branch

Transferring money online is faster and, with NAB, it’s also cheaper, but you can also make an international transfer at an NAB branch. Just gather all the necessary information — see below for more on that — and tell the teller/cashier what you need.

What do I need in order to make an international money transfer?

To make an international transfer with NAB, you’ll need:

  • The recipient’s full name and address
  • The recipient’s IBAN or bank account number
  • The recipient bank’s SWIFT code or BIC, or its full address
  • The recipient account’s sort codes or routing codes if it has any

What do I need or what should I give to the sender in order to receive an international bank transfer?

To receive an international money transfer to NAB, you’ll need to give the sender:

  • The name of your bank: National Australia Bank
  • NAB’s BIC/SWIFT code: NATAAU3303M
  • Your BSB and account number
  • Your full name and street address

To find out your BSB and account number, you can log in to NAB internet banking or call 13 22 65.

How long does an international bank transfer with NAB take?

How long does it take normally to arrive to the destination account?

Typically, international money transfers from NAB take 1-3 business days to process depending on the currencies and countries involved. Once you’ve set one up with NAB, the money will leave your account within 1 business day.

What are the different payment methods for the fees?

When you pay for an international transfer with NAB, both the transfer amount and the fees are both deducted from your bank account. You may also be able to note that you want to cover all of the fees involved, share them with the recipient, or have the recipient pay all of them. Check with NAB to see what your full options are.

Is there any way to make a faster transfer for an extra fee?

NAB doesn’t currently offer a faster transfer for an extra fee.

Does the amount of time it takes vary by destination?

Transfer times aren’t guaranteed and some countries and recipient banks may take longer to process international transfers.

Contact / Help - More questions around your transfer?

NAB’s customer support has quite a few options for contact. The phone and email will depend on your location, however, so check their site for details.

Sending money overseas doesn’t have to be complicated or costly, if you know what you’re doing. Knowing your options for making international money transfers is the best way to choose the best one for you.

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content is the publication is accurate, complete or up to date.

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