Help & Support


Is there a payment limit? Can transfer a larger sum that's currently available.

If you convert from GBP to EUR or EUR to GBP, there's no minimum.
If you convert GBP/EUR into any other currency, then the lowest amount you can convert is 10 GBP/13 EUR.

There are limits applying to how much you can transfer at a time. The maximum limit right now is 1 000 000 GBP/EUR. If your payment exceeds 15 000 EUR or 1 000 000 GBP, we will get in touch with you to check some additional details.

If you wish to transfer a sum that exceeds the current limit, we'll be happy to assist you with that.

Please contact our Customer Support and provide us with your TransferWise account information (registered e-mail address) and the desired sum & currency. You need to have your profile details entered under 'Settings' (see name, date of birth etc.)
We will contact you back for additional information.


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