Help & Support

What is identification of my person?

Similarly to banks and other financial service providers, we follow anti-money laundering guidelines and need to complete the verification of your identity. Should this be necessary, we will ask for it during the payment flow.

For the verification of your identity, we need a copy of your photo ID document, which can be:
* Passport photo page
* National ID card
* Driver’s license

You can upload the document here.
Or, you can also forward us the copy directly to support@transferwise.com
* Please include your name on the subject line and contact us from your TransferWise registered e-mail address.
* You need to have a TransferWise account with a profile in order to complete the verification.

Note:
If you experience any issues using our verification page, please inform us.

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Also see:
* What is verification of my address?
* What is identification of my business?

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