If you are having difficulties finding a solution to a problem, please don't hesitate to contact us. E-mail is always the best. We offer live customer support and handle payments during UK business hours (Mo-Fr 9 am to 5 pm).
Transferwise is a registered money service business. Her Majesty's Revenue and Customs certificate number 12591871.
We are fully authorised by the UK Financial Services Authority (FSA) as a payments institution with reference 571669.