Singapore, help us end hidden fees

Joshua Contreras

We are looking for people who are willing to share their hidden fees story. Tell the world why sending money abroad is important to you. How are hidden fees impacting you and your family?

Most people are unaware of what they actually pay to send, spend, or receive money internationally. That’s because providers mislead consumers on exchange rates. They often say they have low, or even no fees, but they might hide extra fees in a marked-up exchange rate.

Please share your story by answering the following questions:

  • What is your name?
  • Where are you from? Where are you living now?
  • Why are remittances important for you?
  • How much does your family rely on remittances back home?
  • Do you find pricing confusing when sending money abroad? Does it make it hard to shop around for different providers?
  • Are you aware of additional fees hidden in exchange rate mark-ups?
  • If so, how are hidden fees impacting you and your family?

Remittances provide vital support to approximately 1 billion people globally, contributing to achieving the United Nations’ Sustainable Development Goal 10c of reducing remittance costs to 3% by 2030. We're urging governments to promote transparent pricing in cross-border payments to achieve this goal. People like you deserve to know the total cost of sending money abroad and make informed decisions. Learn more about the state of transparency around the world.

Join us to fight against hidden fees and help convince the government to eliminate them.


Sharing your story helps all consumers around the world.
Sharing your story helps Wise to learn more about what is happening to real people. We use this information to explain consumer problems to the public, the media and policymakers. When you give us your story, you agree that we may use, share and make public your story using only your first name and state or country of residence. We will not share or make public any other information that identifies you personally unless we contact you and gain your permission to do so. By submitting your story, you agree to our Privacy Policy.


*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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