CBPR2, whatcha-who?

Just before Christmas you may have been sent a message from your bank saying they won’t be charging you for making euro payments from non-euro countries like the UK. That there’s no longer a fee for making a payment in Europe. (They’re still planning on charging you for non-euro payments outside the EU…)

Some example bank messages

Natwest UK Customer email, 13 December 2019

Metro Bank customer email, 22 November 2019

So that means it’s free, or at least much cheaper, right?

Well, no.

New EU rules require all cross-border payments in euro in non-eurozone EEA countries - Bulgaria, Croatia, Czechia, Denmark, Hungary, Iceland, Liechtenstein, Norway, Poland, Romania, Sweden, United Kingdom* - to be priced the same as domestic payments. This regulation (the extension of the Cross-Border Payments Regulation, CBPR2) means cross-border euro payments will incur very low or even zero fees. The reality is there is still a cost.

The extension of the Cross-Border Payments Regulation (CBPR2) is signed into European law, 19 March 2019. Photo courtesy of European Parliament Rapporteur Eva Maydell MEP

How come my bank is still going to charge me despite this regulation?

Despite the regulation requiring equal fees with domestic payments, banks and other providers will still be able to charge you for currency conversion. And unlike Wise, which charges you upfront for currency conversion through a clear fee, banks are going to continue to hide it inside their sneaky exchange rate mark-ups.

Why are they sneaky? For most of us exchange rate margins are much harder to understand.

Source: Stophiddenfees.co.uk

What will make a real difference?

Next April the part of the CBPR2 regulation that will really make a difference, comes into force. From 19 April 2020 banks and brokers will need to show the total cost (any fees plus the exchange rate margin quantified as one single currency amount) of making a cross-border payment from one account to another.

This is the proven measure from UK Government research that will mean many more consumers are able to make better choices about which provider to use.

The impact of improved transparency of foreign money transfers for consumers and SMEs, The Behavioural Insights Team, 21 March 2018.

There will also be an additional measure to make card payments more transparent and comparable.

However, there is an effort from industry to water down these provisions. Some providers may try and calculate from a worse exchange rate, not the real exchange rate on the day. We’re working hard to make sure that it is implemented properly. If you want to join our campaign, please sign up here.

What have we done at Wise to equalise fees for our customers?

Wise makes it easy to manage your money across borders and across currencies. Whenever you convert your money, we display all of our charges upfront as a fee with nothing hidden in the exchange rate.

However, sometimes our customers are making payments from and to the same currency - this would be “an equivalent domestic payment”. We looked at our payment costs in Europe, and unlike most banks we charge a fair up-front low cost for domestic transactions. A Bulgarian consumer who decides to send euros to their friend in France pays the same fee with Transferwise as for a bank transfer in lev, within Bulgaria. At no point would it be more expensive to make a euro payment in the non-euro zone than an equivalent domestic payment.

If you want to know more about this regulation, our transparency campaign, and how to make sure banks and brokers implement the regulation properly, sign up to our mailing list.